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Author Question: A staff nurse was approached by a nursing assistant who wanted to give a report about a client's ... (Read 139 times)

danielfitts88

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on: Jul 8, 2018
A staff nurse was approached by a nursing assistant who wanted to give a report about a client's condition. The nurse said, I don't have time to listen right now. This is an example of:
 
  a. Upward communication
  b. Barrier to communication
  c. Downward communication
  d. Grapevine communication

Question 2

A group of nursing assistants approached the nurse manager to discuss pay raises on another unit. This is a form of:
 
  a. Upward communication
  b. Lateral communication
  c. Diagonal communication
  d. Informal communication


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jlaineee

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Reply #1 on: Jul 8, 2018
Answer to Question 1

ANS: B
Time pressures, used as an excuse for not listening, are a barrier to communication.

Answer to Question 2

ANS: D
Informal communication spreads at an increasing rate as individuals from clusters inform other small groups of people who work nearby or with whom they have contact.


danielfitts88

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Reply 2 on: Jul 8, 2018
Thanks for the timely response, appreciate it

Animal_Goddess

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Reply 3 on: Yesterday
Excellent

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