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Author Question: A method commonly used in Quality Assurance to monitor adherence to established standards is: a. ... (Read 66 times)

Melani1276

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on: Jul 8, 2018
A method commonly used in Quality Assurance to monitor adherence to established standards is:
 
  a. A Pareto chart.
  b. Brainstorming.
  c. Patient interviews.
  d. Chart audit.

Question 2

The nurse manager is concerned about the negative ratings her unit has received on patient satisfaction surveys.
 
  a. Assemble a team.
  b. Establish a benchmark.
  c. Identify a clinical activity for review.
  d. Establish outcomes.


zogaridan

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Reply #1 on: Jul 8, 2018
Answer to Question 1

ANS: D
Chart audits are a common method of addressing process standards. Chart audits over time yield trend charts.

Answer to Question 2

ANS: C
In theory, any and all aspects of clinical activity could be improved through the QI process. However, QI efforts should be concentrated on changes to patient care that will have the greatest effect.


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