Which of the following is the best example of skilled ...

[yoooooman]

Which of the following is the best example of skilled negotiation?
 
  a. Linda, the manager on pediatrics, takes a proposal to her supervisor, outlining the benefits of a walk-in preoperative area for children.
  b. Kim, RN, asks for leave to pursue a semester of full-time study in her graduate program. She proposes to accept less popular rotations during peak vacation time, in return.
  c. George, the head nurse in ER, asks for additional staff for his department and points out the benefits of being able to keep patients for longer periods.
  d. Jerry speaks with his supervisor about his supervisor's concerns related to bedside reporting before presenting a proposal to change this process.

Question 2

Amy has worked in the dialysis unit on staff for about 12 years. She is frequently consulted by other nursing staff regarding protocols and policies on the unit. What type of power is Amy using?
 
  a. Position power
  b. Expert power
  c. Personal power
  d. Competency power

[Jmfn03]

Answer to Question 1

ANS: D
Successful negotiators are well informed about not only their own positions but also those of the opposing side. Negotiators must be able to discuss the pros and cons of both positions. They can assist the other party in recognizing the costs versus the benefits of each position.

Answer to Question 2

ANS: B
According to the types of power outlined in the text, Amy is most likely evidencing expert power in that she is being consulted regarding areas of knowledge and competency on the unit and is at the same level, potentially, in the hierarchy as her colleagues.

[yoooooman]

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[Jmfn03]

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