Organizational culture includes (select all that apply): a. ...

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Organizational culture includes (select all that apply):
 
  a. Norms.
  b. Traditions.
  c. Behaviors.
  d. Values.

Question 2

In the Unity Healthcare organization, decisions, including those at the unit level, are made by a group of senior executives. Rules for employees are clear, and nursing care is delineated by procedures and protocols. This exemplifies:
 
  a. Transformational leadership.
  b. Transactional leadership.
  c. Bureaucratic organization.
  d. Chaos theory.

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Answer to Question 1

ANS: A, B, C, D
Organizational culture, the reflection of the norms or traditions of the organization, is exemplified in behaviors that illustrate values and beliefs.

Answer to Question 2

ANS: C
Organizational structure refers to the organization of a work group, rather than to its leadership, and includes where decisions are made and what the relationships are between groups. In the example given, power is centrally located, with all decisions regarding policies and procedures flowing from this central location, which is characteristic of bureaucratic organizations.