Answer to Question 1
ANS: B
Studies show that women tend to use more facial expressiveness, smile more often, maintain eye contact, touch more often, and nod more often. Men use less verbal communication than women in interpersonal relationships. Studies show that men prefer a greater interpersonal distance between themselves and others and that they use gestures more often. Women have a greater range of vocal pitch and also tend to use different informal patterns of vocalization than men. They use more tones signifying surprise, cheerfulness, and unexpectedness.
Answer to Question 2
ANS: A
Communication is a combination of verbal and nonverbal behaviors integrated for the purpose of sharing information. Pitch, tone, and paralanguage are all components of vocalization. Proxemics, touch, and kinesics are all nonverbal components. Eye contact and facial expressions are nonverbal communication.