What does the term channel mean when associated with the ...

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What does the term channel mean when associated with the communication process?
 
  1. The method selected to convey the message
  2. The information or feelings to be transmitted
  3. The aural message
  4. The originator of the message

Question 2

Which change theory is based on beliefs that people are rational and that they will change if it is in their self-interest?
 
  1. Power-coercive
  2. Persuasive
  3. Empirical-rational
  4. Facilitative

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Answer to Question 1

Correct Answer: 1

The channel is the method selected to convey the message, including whether the message is spoken or written, the choice of words or language, and the choice of accompanying body language. The information or feelings to be transmitted is the message. An aural message is an auditory message. The originator of the message is the sender.

Answer to Question 2

Correct Answer: 3

The empirical-rational approach is based on two beliefs; that people are rational, and that they will change if it is in their self-interest. With the power-coercive approach, power lies with one or more persons of influence. With the persuasive strategy, the use of reasoning, arguing, and inducement are employed to bring about a change. The facilitative strategy provides resources critical to change. It assumes that people are willing to change but need the resources to bring it about.