Ms. Ron is the Patient Care Manager of the mobile intensive care ...

[tth]

Ms. Ron is the Patient Care Manager of the mobile intensive care unit (MICU). She wants to make a change in the culture of the unit so that more experienced nurses take on the less expe-rienced nurses as mentees and not just preceptees.
 
  An effective first step for Ms. Ron to carry out with the staff before making this change is to:
  A. Conduct a Readiness to Change Assess-ment to identify how the staff feels on this issue.
  B. Announce that being a mentor is now part of the job description of any MICU nurse that has more than 5 years' experience.
  C. Meet with all of the experienced nurses and tell them the unit cannot survive without each one of them being responsi-ble for a less experienced nurse.
  D. Discuss with the Staffing Supervisor if there are any extra MICU nurses that can be scheduled so only experienced nurses who volunteer will have to be mentors.

Question 2

Denhardt and Denhardt have written about the difference between leadership and management. They describe leadership as being what energizes people and management as:
 
  A. What determines a good leader from a poor leader
  B. As the ability to keep the day afloat without too many conflicts
  C. A way of working in a world of order
  D. Keeping away from conflict

[prumorgan]

Answer to Question 1

ANS: A

Feedback
A Correct because by doing an assessment of the nurses' feelings about mentoring as both a mentor and mentee, Ms. Ron can best prepare the staff to be more know-ledgeable about the benefits of having a mentoring culture on the unit.
B Incorrect because mandating someone to do something does not make an effective mentor.
C Incorrect because the experienced nurses will not actually be responsible legally for the mentee and the unit will still survive if mentoring is not adapted.
D Incorrect because this is entirely unrea-sonable and there will not be any extra staff available. Additionally, developing a mentoring culture will not occur unless all staff buy into the change.

Answer to Question 2

ANS: C

Feedback
A Incorrect because this is differentiating leadership from management.
B Incorrect because management is not just avoiding conflicts.
C Correct because it defines management in a general sense and is exactly what Den-hardt and Denhardt say.
D Incorrect because managing conflict is not all there is to management.