A nurse is preparing to teach a group of elementary students, and ...

[karen]

A nurse is preparing to teach a group of elementary students, and she decides to write all of the objectives at the knowledge level. The objectives would most likely begin with which of the following words? Select all that apply.
 
  a. Identify d. Name
  b. Construct e. Compare
  c. List f. Select

Question 2

What measure should be taken when patient satisfaction survey results are not as good as expected?
 
  a. Understand there has been a lot of turnover recently.
  b. Involve staff in decision-making changes for improvement.
  c. Fault the bad weather last quarter that affected staffing.
  d. Explain that the physician surgical outcomes were less than expected.

[yifu223]

Answer to Question 1

A, C, D, F
The nurse would most likely develop objectives that begin with identify, list, name, or select. Asking
students to construct would involve comprehension, while using the word compare would require them
to analyze.

Answer to Question 2

B

Feedback
A This may be an actual explanation for some of the poor surveys but is not the total explanation.
B Whatever the reason for the results, staff should be involved in performance im-provement decisions. They have to buy-in to the changes.
C This may be an actual explanation for some of the poor surveys but is not the total explanation.
D This may be an actual explanation for some of the poor surveys but is not the total explanation.

[karen]

Excellent

[epscape]

TYSM