Author Question: Your hospital is using the Clinical Value Compass to determine quality. The hospital would most ... (Read 68 times)

rayancarla1 · **on:** Jul 8, 2018

Your hospital is using the Clinical Value Compass to determine quality. The hospital would most likely include which of the following indicators related to clinical status? Select all that apply.

a. Mortality d. Morbidity
b. Direct cost e. Infection rate
c. Indirect cost f. Staffing cost

Question 2

Which of the following are the focus of quality improvement (doing the right thing)? Select all that apply.

a. Meeting the needs of the customer proactively
b. Building quality performance into the work process
c. Employing a scientific approach and using data for assessment and problem solving
d. Assessing the work process to identify opportunities for improved performance
e. Reviewing only chart audits and incident reports
f. Improving health care performance and changing the health care system continuously asa management strategy, not just when standards are not met

meryzewe · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

A, D, E
Using a Clinical Value Compass, indicators related to clinical status would include mortality,
morbidity, and infection rate. Other indicators would include incidence of nursing sensitive outcomes
such as cardiac arrest. Direct, indirect, and staffing are indicators of cost and not of clinical status.

Answer to Question 2

A, B, C, D, F
All of the options are part of the focus of quality improvement except option e.. By only reviewing
chart audits and incident reports, limited data would be obtained. Quality improvement requires
obtaining data from numerous sources.