A family from Mexico comes to the public health department. No one in the family speaks English, and nobody at the health department speaks Spanish. Which of the following actions should be taken by the nurse?
a. Attempt communication using an English-Spanish phrase book.
b. Call the local hospital and arrange a referral.
c. Emphatically state, No hablo Espaol (I don't speak Spanish).
d. Obtain an interpreter to translate.
Question 2
A health care worker tells a nurse, It does no good to try to teach those Medicaid clients about nutrition because they will just eat what they want to no matter how much we teach them. Which of the following is being demonstrated by this statement?
a. Cultural imposition
b. Ethnocentrism
c. Racism
d. Stereotyping