The diabetes nurse education is telephoning clients to assess ...

[laurencescou]

The diabetes nurse education is telephoning clients to assess current Hgb A1c rates and the results of their last ophthalmologic examinations. Which case management model is the nurse using to provide care?
 
  1. Linked.
  2. Intensive.
  3. Supportive.
  4. Disease-specific.

Question 2

The case manager arranges for the transfer of the client's records from the primary care provider to the home health agency. In which role is the case manager functioning?
 
  1. Clinical expert.
  2. Consultant.
  3. Coordinator of care.
  4. Change agent.

[FergA]

Answer to Question 1

Answer: 4
Explanation: 4. Disease-specific case management is often provided by a nurse with expertise in a particular area who provides both direct care related to management of the disease as well as education, advice, and referral for other needed services. In a linked model, the case manager makes referrals for services to independent services and networks. In intensive case management models, the majority of services needed by clients are offered by a single organization, often the organization that provides the case management services. Supportive case management addresses immediate discrete service needs and involves short-term service provision.

Answer to Question 2

Answer: 3
Explanation: 3. The coordinator of care arranges seamless care across systems and agencies to meet client needs. An example of the coordinator of care's role function is arranging for transfer of client records from the primary care provider to the home health agency. The consultant provides assistance to clients and other health care professionals regarding client needs and available services. The clinical expert is knowledgeable regarding clinical conditions and best, evidence-based practice. The change agent promotes change in client behaviors and/or health care delivery systems.