Why did the size of the federal bureaucracy increase ...

[K@]

Why did the size of the federal bureaucracy increase substantially over the course of the twentieth century?
 
  What will be an ideal response?

Question 2

An administrative reform that seeks to instill a performance-based ethos in the bureaucracy and treat the public as customers is:
 
  A. Total Quality Management (TQM).
  B. affirmative action.
  C. comparable worth.
  D. Management by Objectives (MBO).

[matt95]

Answer to Question 1

An ideal response will:
1, Explain that the bureaucracy started with just four departments at the time of the nation's founding and has since expanded dramatically, with much growth occurring in the twentieth century.
2, Factors that led to the creation of new government agencies include industrialization, urbanization, immigration, economic problems, and involvement in wars.
3, Provide one or more examples to illustrate the needs that government agencies were created to fulfill, such as those designed as part of Roosevelt's New Deal to bring the country out of the Depression, or those designed in response to the energy crisis of the 1970s and the needs of veterans.

Answer to Question 2

Answer: A