When people come to a conversation with different communicative ...

[Lisaclaire]

When people come to a conversation with different communicative norms as a result of cultural differences, they may experience an ___________ that can have very negative repercussions, especially in gatekeeping situations such as interviews.
 
  Fill in the blank(s) with correct word

Question 2

The __________ system in the Spanish colonies granted the use of land and the labor of any indigenous people on it to soldiers, priests, and settlers.
 
  a. Peonage
  b. Hacienda
  c. Feudal
  d. Encomienda

[ashely1112]

Answer to Question 1

interethnic miscommunication/ intercultural miscommunication

Answer to Question 2

d

[Lisaclaire]

Excellent

[ebonylittles]

Thanks for the timely response, appreciate it