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Author Question: Tragic events, such as 9/11 and Hurricane Katrina, can alter the political environment and ... (Read 18 times)

asan beg

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on: Jul 12, 2018
Tragic events, such as 9/11 and Hurricane Katrina, can alter the political environment and ultimately change the course of action and/or focus of administrative decision making in public agencies.
 
  Indicate whether the statement is true or false.

Question 2

Total quality service focuses more on the perceptions of government than on actual customer satisfaction with service.
 
  Indicate whether the statement is true or false.


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spencer.martell

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Reply #1 on: Jul 12, 2018
Answer to Question 1

ANS: T

Answer to Question 2

ANS: F


asan beg

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Reply 2 on: Jul 12, 2018
Gracias!

aliotak

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Reply 3 on: Yesterday
Excellent

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