Quality circles are the most comprehensive specialized technique ...

[RODY.ELKHALIL]

Quality circles are the most comprehensive specialized technique for group decision making because
 
  a. they involve the largest number of group members.
  b. they focus on relationships among group members.
  c. they help build emotional trust.
  d. they are concerned with every step in the decision-making process.

Question 2

Class action lawsuits can be difficult to pursue because of
 
  A. courts require litigants to demonstrate personal injury in order to be a party
  B. litigants are required to identify and notify all members of the class
  C. most people respond to the court notification
  D. people are hard to locate

[raenoj]

Answer to Question 1

d

Answer to Question 2

C

[RODY.ELKHALIL]

Thanks for the timely response, appreciate it

[Dnite]

YES! Correct, THANKS for helping me on my review