The Baldrige National Quality Program was established by the Congress to encourage American firms to:
A) get a SWOT analysis done for their organization which, though high priced, held high value.
B) implement advanced computer-aided engineering to improve technological standards.
C) improve the quality of their products so that they could provide greater customer satisfaction.
D) focus on quality improvement in order to improve their global competitiveness.
Question 2
Which of the following is a characteristic of Six Sigma?
A) It exercises tight control on inventories of goods.
B) It aims to reduce defects to no more than 3.4 per million opportunities.
C) It focuses on the correction rather than the prevention of mistakes.
D) It lays emphasis on using green technologies for environmental protection.
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