Online firms like Amazon.com that take a B2C model approach A) ...

[Ebrown]

Online firms like Amazon.com that take a B2C model approach
 A) emphasize a consumer focus.
  B) try to build long-term relationships with their customers.
  C) try to understand how customers behave online.
  D) are focused on individual buyers.
  E) incorporate all of the above.

Question 2

Bob White was assigned to a senior employee responsible for instructing new computer programmers. Because of this senior employee's instruction, White gained hands-on experience under normal working conditions. Bob experienced ____ training.
 A) simulation
  B) classroom
  C) seminar
  D) on-the-job
  E) role-playing

[kthug]

Answer to Question 1

E

Answer to Question 2

D

[Ebrown]

Excellent

[Liddy]

Gracias!