Author Question: Online firms like Amazon.com that take a B2C model approach A) emphasize a consumer focus. B) try ... (Read 83 times)

Ebrown · **on:** Jul 14, 2018

Online firms like Amazon.com that take a B2C model approach
A) emphasize a consumer focus.
B) try to build long-term relationships with their customers.
C) try to understand how customers behave online.
D) are focused on individual buyers.
E) incorporate all of the above.

Question 2

Bob White was assigned to a senior employee responsible for instructing new computer programmers. Because of this senior employee's instruction, White gained hands-on experience under normal working conditions. Bob experienced ____ training.
A) simulation
B) classroom
C) seminar
D) on-the-job
E) role-playing