After a company listens and pays attention to what is being said ...

[mmm]

After a company listens and pays attention to what is being said about a company through social media, what is the following step?
 A) Select social media tools
  B) Implement and integrate the plan
  C) Segment and target the social media customer
  D) Listen to determine opportunities
  E) Establish social media objectives

Question 2

Whether or not secretaries are paid more than file clerks depends on the nature of a firm's ____ structure.
 A) promotion
  B) wage
  C) organizational
  D) evaluation
  E) profit-sharing

[heinisk01]

Answer to Question 1

E

Answer to Question 2

B

[mmm]

Excellent

[kusterl]

Gracias!