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Author Question: Department stores are distinctly service-oriented. Along with the goods they sell, they provide ... (Read 102 times)

aabwk4

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Department stores are distinctly service-oriented. Along with the goods they sell, they provide _____.
 A) lower markups
  B) quality discounts
  C) personal assistance
  D) warehouse merchandising
  E) very low prices

Question 2

An industrial company contacts Caterpillar to design a specific type of equipment for use in its manufacturing facility. If Caterpillar accepts this offer, the two companies will have to create a set of specifications from which the product can be made. This process is called
 A) a product line.
  B) development and implementation.
  C) design planning.
  D) product design.
  E) capacity planning.



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BAOCHAU2803

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Answer to Question 1

C

Answer to Question 2

D





 

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