Before you post messages in an online discussion, you should
a. become familiar with the software or course management system.
b. read previous posts so you do not repeat someone else's comments.
c. place your comments within a context.
d. do all of the above.
Question 2
Listening critically involves
a. focusing on the speaker rather than the message.
b. keeping an open mind toward a speaker or a topic.
c. ignoring any ideas with which you disagree.
d. forming an immediate reaction toward a speaker or topic.
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