Techniques to help ensure that understanding is taking place ...

[mmm]

Techniques to help ensure that understanding is taking place between the parties involved in an interaction include which of the following? 1. Clarifying 2. Paraphrasing 3. Perception checking 4. Attending
 
  a. 1, 2, and 3 only
  b. 1 and 3 only
  c. 1, 2, 3, and 4
  d. 2, 3, and 4 only

Question 2

A patient's response to an interview question is initially unclear. Which of the following respons-es on your part would be most appropriate?
 
  a. Please go on.
  b. You seem to be anxious.
  c. Please explain that to me again.
  d. Yes, I think I understand.

[HandsomeMarc]

Answer to Question 1

ANS: C
All four techniques can be useful to enhance communication.

Answer to Question 2

ANS: C
Requesting clarification is done by asking the patient to explain his or her thought again.

[mmm]

Thanks for the timely response, appreciate it

[okolip]

Excellent