Author Question: There are seven goals of customer service. Indicate whether the statement is true or ... (Read 59 times)

Tazate

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There are seven goals of customer service.
 
  Indicate whether the statement is true or false.

Question 2

Dissatisfied customers who do not complain may shop around for other medical care and might not return to the institution that they thought did not provide strong customer service.
 
  Indicate whether the statement is true or false.



frre432

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Answer to Question 1

F

Answer to Question 2

F



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