Author Question: Holiday scheduling is always a sensitive issue on your unit, and the manager is trying something ... (Read 42 times)

anjilletteb

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Holiday scheduling is always a sensitive issue on your unit, and the manager is trying something different this year. She says that whoever works the most extra shifts when asked to do so will get first pick for the holiday schedule.
 
  Which type of conflict resolution does this represent? a. Competition resolution
  b. Win-win resolution
  c. Sacrifice resolution
  d. Active resolution

Question 2

You are in conflict with another nurse regarding holiday scheduling. Because you really want to avoid being in this conflict and because you just want to fill the holiday schedule, you agree to give up one favored holiday.
 
  This is an example of which type of conflict resolution? a. Competition resolution
  b. Win-win resolution
  c. Sacrifice resolution
  d. Active resolution



samiel-sayed

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Answer to Question 1

B
Another form of conflict resolution is when one or both of the parties work competitively, in-stead of cooperatively, toward resolution.

Answer to Question 2

C
When two people compromise to resolve conflict, they both give up their positions. Neither gets exactly what he or she wants, but both are able to live with the decision. Conversely, in sacrifice resolution one may strongly want to avoid or end the conflict and will therefore accommodate the other by essentially sacrificing his or her position, thus allowing the other to have his or her way.



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