The care team on an acute care unit are facing an ethical dilemma around a patient whose family members do not want the patient to learn the results of her latest diagnostic test.
What is the first step that the care team should take when addressing this ethical dilemma?
A) Implement the simplest solution and then evaluate the results
B) Defer the decision to a religious leader from the patient's culture
C) Gather all the known facts surrounding the ethical dilemma
D) Choose the plan of action that has had the most favorable results in the past
Question 2
Hannah is a nursing student who was recently reprimanded by a nurse at the hospital who accused Hannah of not following through with the morning care of one of the nurse's patients.
Hannah attributes this unpleasant interaction to the fact that she did not communicate clearly with the nurse and she has resolved to make constructive changes to her communication style. How should Hannah begin this process?
A) She should identify and evaluate her existing communication style.
B) She should make a resolution to be assertive and clear when communicating.
C) She should aim to model the behavior of nurses who are good communicators
D) She should ask her nursing instructor to give her some advice around communication.