In the following scenario, who owns the problem? Before the ...

[anjilletteb]

In the following scenario, who owns the problem?
 
  Before the shift starts, the nursing assistants sympathetically tell the LPN/LVN charge nurse about nursing assistant Jenny's latest child care and car problems, which make it difficult for Jenny to get to work on time.
  The problem is owned by
  a. the nursing assistants.
  b. the LPN/LVN charge nurse.
  c. Jenny.
  d. Jenny and the nursing assistants.
  e. Jenny and the LPN/LVN charge nurse.
  f. the entire staff.

Question 2

The plan of care for a resident in the rehabilitation unit requires the resident to receive teaching about how to monitor blood glucose as part of discharge teaching. The RN is working with a resident whose condition is deteriorating.
 
  The LPN/LVN charge nurse has performed blood glucose monitoring many times but is new and has not received facility certification. The nursing assistant assigned to the patient is a diabetic and monitors blood glucose several times a day. Who should perform the teaching?
  a. RN
  b. LPN/LVN charge nurse
  c. Nursing assistant
  d. Physician

[gasdhashg]

Answer to Question 1

ANS: C
The individual with the problem is Jenny. She must take responsibility for it (own it) and resolve it. The other options suggest that team members should solve problems for peers, which is an incorrect idea.

Answer to Question 2

ANS: A
The RN is required to initiate teaching. The LPN/LVN can follow up, review, and reinforce.

[anjilletteb]

Thank you

[gasdhashg]

No problemo