What is one purpose of the postoperative follow-up phone call? ...

[K@]

What is one purpose of the postoperative follow-up phone call?
 
  a. To assess patient outcomes upon discharge
  b. To avoid a pending lawsuit by the patient or family members
  c. To improve patient satisfaction scores on future surveys
  d. To satisfy insurance company demands for follow-up

Question 2

Which professional organization established the standards of practice for the postoperative care of patients?
 
  a. ASPAN
  b. AORN
  c. ABPANC
  d. CAPA

[smrerig]

Answer to Question 1

ANS: A
Patient evaluation phone calls assist in identifying whether the patient care outcomes were achieved. The follow-up phone call also provides a foundation for ongoing improvement of perioperative patient care and identifies activities that may need to be modified.

Answer to Question 2

ANS: A
Organized in 1980, the American Society of PeriAnesthesia Nurses (ASPAN), formerly known as the American Society of Post Anesthesia Nurses, has established standards of practice for the postoperative care of diverse populations, such as pediatric, adult, and geriatric patients. ASPAN has also identified specific phases of care to be performed for surgical patients before and after a procedure.

[K@]

TYSM

Excellent