Answer to Question 1
Ans: B, D, E
During the working phase, the client discusses problems underlying the needs, uses the emotional safety of the relationship to examine personal issues, and tests new ways of solving problems. Identifying a need and testing the relationship typically occur during the orientation phase of the relationship.
Answer to Question 2
Ans: A
In a nontherapeutic relationship, the withholding phase occurs first, in which the nurse fails to recognize that the client is a person with an illness or health needs. The client avoiding the nurse and the nurse being perceived as rude are characteristics of the avoiding and ignoring phase. Feelings of client hopelessness and frustration characterize the end phase of struggling with and making sense of. . . .