Which of the following tactics is NOT a productive way to handle ...

[Alygatorr01285]

Which of the following tactics is NOT a productive way to handle a hostile question?
 
  a. Validate the question.
  b. Invite a conversation.
  c. Rephrase the question.
  d. Elaborate and move forward.

Question 2

Which principle of design helps readers identify different levels of information in the interface?
 
  a. balance
  b. grouping
  c. alignment
  d. consistency

[ktidd]

Answer to Question 1

b

Answer to Question 2

c

[Alygatorr01285]

Thanks for the timely response, appreciate it

[debra928]

Wow, this really help