An outside e-mail nearly always includes a letter-style ...

[jasdeep_brar]

An outside e-mail nearly always includes a letter-style salutation and complimentary close, unless which of the following circumstances is true?
 
  A) The e-mail contains detailed information providing background about the reason of the current e-mail.
  B) Including a salutation and complimentary close will cause the e-mail to exceed one screen page in length.
  C) The writer and reader have established an ongoing professional relationship.
  D) All of these answers are correct.
  E) None of these answers are correct.

Question 2

Review the scenario in Exercise 2.1 in the text. In this situation, what would be the most appropriate way to send the e-mail?
 
  A) The e-mail should be sent simultaneously to all the affected employees.
  B) The e-mail should be sent individually to all the affected employees.
  C) A memo should be posted on the lunchroom bulletin board.
  D) The 40 employees most likely to volunteer should be contacted by voice mail, followed by an e-mail to all employees if an insufficient number volunteer. E) None of these answers are correct.

[macagnavarro]

Answer to Question 1

Correct Answer: C

Answer to Question 2

Correct Answer: A