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Author Question: Without __________ any attempt to enhance quality is not likely to succeed. a. technology b. ... (Read 175 times)

bobbysung

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Without __________ any attempt to enhance quality is not likely to succeed.
 
 

a. technology
  b. employee involvement
  c. productivity
  d. rules
  e. procedures



Question 2

For any total quality management effort to have a chance for success, it must begin with
 
 

a. strategic commitment.
  b. employee involvement.
  c. higher-quality materials.
  d. technology.
  e. None of these is correct.




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trog

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Answer to Question 1

B

Answer to Question 2

A




trog

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