Author Question: To help maintain a cheerful attitude during a business phone call, remember to: a. look at a ... (Read 53 times)

nenivikky · **on:** Jul 21, 2018

To help maintain a cheerful attitude during a business phone call, remember to:

a. look at a photograph that makes you happy
b. smile when you talk
c. think of a happy memory instead of concentrating on the call
d. focus on whether the call will increase profits for your company

Question 2

What percentage of energy worldwide used by humans comes from biomass crops?

a. 5 percent c. 25 percent
b. 15 percent d. 35 percent