Author Question: Characteristics of good salespeople include _____. A) waiting for customers to come to them B) ... (Read 86 times)

ETearle

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Characteristics of good salespeople include _____.
 
  A) waiting for customers to come to them
  B) all-business attitude with few if any smiles
  C) knowledgeable about products and services
  D) dressing better than other employees and customers

Question 2

Certain qualities in a supervisor, such as _____, may cause negative feelings to develop in an employee or group of employees.
 
  A) subjective criticism
  B) sincerity
  C) fairness
  D) flexibility



Joc

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Answer to Question 1

C

Answer to Question 2

A



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