Answer to Question 1
C
The Canadian Nurses Association is the national professional voice of registered nurses, sup-porting them in their practice and advocating for public health policy and a quality, publicly funded, not-for-profit health care system.
Nursing services form the core of the health care delivery system. This is not part of the CNA's Vision and Mission Statement.
As independent professionals, registered nurses practice autonomously but also bring their ex-pertise to interdisciplinary teams. This is not part of the CNA's Vision and Mission Statement.
Powerful leadership is fostered through advanced practice, certification, and baccalaureate, mas-ter's, and doctoral nursing programs. This is not part of the CNA's Vision and Mission Statement.
Answer to Question 2
A
Feedback
A Clarifying exists when the nurse checks whether understanding is accurate by restating an unclear message to clarify the sender's meaning, or by asking the other person to restate the message, explain further, or give an example of what the person means. The response, I'm not sure that I understand what you mean by that statement, indicates that the nurse wants to clarify what the patient is saying so that he or she can have an accurate understanding of what the patient means.
B The statement, The electrocardiogram records information about your heart's electrical activity, is an example of providing information, not clarification.
C The statement, Let's look at the problem you have had with your medication at home, is an example of focusing, not clarification.
D The question, What's your biggest concern at the moment?, is an example of sharing empathy, not of clarification.