Answer to Question 1
ANS: A
Conversing face to face, reading newspapers and books, and even texting are all common forms of linguistic communication. Paralinguistics include less recognizable but important means of transmitting messages such as the use of gestures, eye contact, and facial expressions. Explicit communication is not a therapeutic communication technique. Metacommunication factors that affect how messages are received and interpreted would include internal personal states (such as disturbances in mood), environmental stimuli related to the setting of the communication, and contextual variables (such as the relationship between the people in the communication episode).
Answer to Question 2
ANS: A
The interview is patient centered; thus, the patient chooses issues. The nurse assists the patient by using communication skills and actively listening to provide opportunities for the patient to reach goals. In the distracters, the nurse selects the topic.
Patient teaching: mouth and pharyngeal assessment
A medical assistant helps the physician with a patient.
Patient Education Follow-up Plan
Role-Playing a Situation in Which a Patient Is Frightened, Angry, or Anxious
A pacemaker in a patient’s chest.
Alternative technique for palpating the thyroid