Answer to Question 1
Ans: C, E
Feedback:
To develop therapeutic relationships, nurses must demonstrate great self-awareness and effective communication. Conveying a sense of friendship and trust helps establish rapport with clients. When empathy, not sympathy, is shown, clients believe that nurses understand their feelings and will care for their needs.
Answer to Question 2
Ans: C
Feedback:
Coping and stress tolerance influence self-concept. People who are able to adapt to stress and resolve conflicts through coping tend to develop healthy self-concepts. Internal resources, such as a sense of humor and productivity under pressure, and external resources, such as strong support groups, enhance coping.