Answer to Question 1
ANS: 2
A type of intrapersonal communication, self-instructions, provides a mental rehearsal for difficult tasks or situations so individuals are able to deal with them more effectively. Interpersonal com-munication is one-to-one interaction between the nurse and another person that often occurs face to face while transpersonal communication is interaction that occurs within a person's spiritual domain. Nonverbal communication includes all five senses and everything that does not involve the spoken or written word.
Answer to Question 2
ANS: 1
People often assume that others think, feel, act, react, and behave as they would in similar cir-cumstances. They tend to distort or ignore information that goes against their expectations, pre-conceptions, or stereotypes. This statement clearly shows the nurse attempting to assist the client in expressing his or her personal feelings. The remaining options all make a presumption about the client's feelings or attitudes.
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