Explain the five ways in which an angry person may respond in a ...

[tfester]

Explain the five ways in which an angry person may respond in a work setting.
 
  What will be an ideal response?

Question 2

What does the acronym AIDS mean?
 
  What will be an ideal response?

[coreycathey]

Answer to Question 1

 Avoid the use of anger-inducing words and phrases including the following: but, you should, you made me, always, never, I can't, you can't, and so on.
 Admit that others don't make you angry; you allow yourself to become angry. You are responsible for your emotions and your responses to them.
 Don't let pride get in the way of progress. You don't have to be right every time.
 Drop your defenses when dealing with people. Be open and honest.
 Relate to other people as equals. Regardless of position or rank, you are no better than they are, and they are no better than you.
 Avoid the human tendency to rationalize your angry responses. You are responsible and accountable for your behavior.

Answer to Question 2

Acquired immunodeficiency syndrome, or AIDS, has become one of the most difficult issues that construction professionals are likely to face today.

[tfester]

Great answer, keep it coming

[debra928]

YES! Correct, THANKS for helping me on my review