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Author Question: John says that he would like to change jobs because he feels awful at his current job. However, he ... (Read 13 times)

james9437

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John says that he would like to change jobs because he feels awful at his current job. However, he is worried about finding a new job. This best illustrates ____.
 
  A. negotiation
  B. reluctance
  C. engagement
  D. actualization

Question 2

Confrontation with clients should be used ____.
 
  A. when helpers need to constructively vent their frustration
  B. in an abrupt manner to get the clients attention
  C. in the ultimatum format
  D. sparingly and carefully



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anoriega3

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Answer to Question 1

ANS: B

Answer to Question 2

ANS: D





 

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