Nonverbal behavior can punctuate verbal communication by confirming or repeating what is being said; denying or confusing what is being said; strengthening or emphasizing what is being said; adding intensity to what is being said; and ____ what is being said.
A. controlling or regulating
B. eliminating
C. freshening or electrifying
D. erasing
Question 2
From the perspective of positive psychology, a helper should always listen to the client for ____.
A. comments that are optimistic
B. client strengths, opportunities, and resources
C. information that will lead to positive growth
D. comments that interrupt the flow of discussion
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