The first of the five steps is ...

[magmichele12]

The first of the five steps is ___________________ _______________, which the author refers to as mapping the territory.
 
  a. assessing mental status and strengths
  b. theoretical case conceptualization
  c. documenting with progress notes
  d. evaluating progress

Question 2

A leader who demonstrates effective use of the counseling skill called _______________ _______________ can attend to all members of the group at the same time, not just the member who is speaking.
 
  Fill in the blank(s) with correct word

[Silverbeard98]

Answer to Question 1

B

Answer to Question 2

active listening or attending skills

[magmichele12]

Excellent

[bblaney]

Thanks for the timely response, appreciate it