What should you do when the feelings of the client are not fully ...

[Chloeellawright]

What should you do when the feelings of the client are not fully understandable and seem confused?
 
  A) Ignore the feeling until you understand fully what the client is saying.
  B) Paraphrase and summarize what you have heard.
  C) Reflect the feelings as you have heard them, but include a check-out for accuracy.
  D) All of these

Question 2

The most immediate and potentially powerful tense for a reflection of feeling is:
 
  A) past tense.
  B) present tense.
  C) future tense.
  D) all tenses have equal power.

[amy.lauersdorf90]

Answer to Question 1

C

Answer to Question 2

B