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Author Question: A limitation of closed-ended forced choice surveys in assessing service user satisfaction is a. ... (Read 98 times)

chads108

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on: Jul 31, 2018
A limitation of closed-ended forced choice surveys in assessing service user satisfaction is
 
  a. their restricted breadth of data
  b. their restricted depth of data
  c. their use is limited to small sample surveys
  d. the limited scope of information on their use

Question 2

Acquiescent responses are most likely to be problematic when
 
  a. all survey items are worded positively
  b. all survey items are worded negatively
  c. respondents are concerned that services will be discontinued if they express dissatisfaction
  d. survey respondents and professional staff differ by social class
  e. when a survey is important


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kaykay69

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Reply #1 on: Jul 31, 2018
Answer to Question 1

b

Answer to Question 2

a


chads108

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Reply 2 on: Jul 31, 2018
Thanks for the timely response, appreciate it

sailorcrescent

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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