Author Question: If you do not understand what a client is saying what should you do? a) Nothing, just listen b) ... (Read 77 times)

rosent76

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If you do not understand what a client is saying what should you do?
 
  a) Nothing, just listen
  b) Indicate your confusion and ask for clarification
  c) Tell the client to use other words
  d) Tell the client to start all over

Question 2

Which of the following is not a characteristic of job burnout?
 
  a. Having a large caseload
  b. Frustration and powerlessness
  c. Sadness
  d. Cynicism



ririgirl15

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Answer to Question 1

B

Answer to Question 2

A



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