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Author Question: Based on Gibb's (1961) study, which of the following type of behavior does NOT create defensive ... (Read 68 times)

Chelseaamend

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Based on Gibb's (1961) study, which of the following type of behavior does NOT create defensive communication?
 
  a. Evaluation
  b. Neutrality
  c. Certainty
  d. Leadership

Question 2

In one-way communication with feedback, the function of feedback is
 
  a. To provide the sender information about what the receivers think of the message
  b. To inform the sender about how well the receivers understood the message
  c. To make the communication appear more democratic and inclusive
  d. To provide the receivers with an opportunity to influence decision making



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ghepp

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Answer to Question 1

D

Answer to Question 2

B




Chelseaamend

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Reply 2 on: Jul 31, 2018
Wow, this really help


scottmt

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

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