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Author Question: Emphasizing certain words or phrases to show understanding is called A. reflecting. B. verbal ... (Read 122 times)

melina_rosy

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on: Jul 31, 2018
Emphasizing certain words or phrases to show understanding is called
 
  A. reflecting.
  B. verbal underlining.
  C. paraphrasing.
  D. rapport.

Question 2

__________ is NOT a primary goal of the basic listening sequence?
 
  A. Gaining an awareness of the client's presenting problem
  B. Acquiring the critical facts about the client's situation
  C. Recognizing the emotions the client is going through
  D. Developing an interpretation of the client's issue


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strudel15

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Reply #1 on: Jul 31, 2018
Answer to Question 1

B

Answer to Question 2

D


melina_rosy

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Reply 2 on: Jul 31, 2018
Thanks for the timely response, appreciate it

tuate

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Reply 3 on: Yesterday
Wow, this really help

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