Paralegal Melissa and a client are preparing answers to interrogatories in Melissa's office. The telephone rings, and Melissa answers it. During the conversation, she says, I am so sorry to hear that you have AIDS, Mr. Thomas. I will give this
information to attorney Chase and ask him to call you about
revising your will. Melissa hangs up the telephone and resumes work with the
client. The client begins asking questions about Mr. Thomas's identity, because
the client thinks that he knows Mr. Thomas. This is an example of:
a. A breach of the rule of client confidentiality
b. The client consenting to disclosure of confidential information
c. An impliedly authorized disclosure of confidential client information
d. A violation of the duty of competence
Question 2
Never discussing a client's case in a common area (such as a hallway, elevator, cafeteria, or a restaurant) where a conversation might be overheard is a rule of thumb to follow to avoid which of the following?
a. Violating the duty of competence
b. Violating the duty to avoid conflicts of interest
c. Violating the rule of client confidentiality
d. Violating the duty of competence and violating the duty to avoid conflicts of
interest
The postoperative client supports an incision with a folded pillow when taking a deep breath and cou
The nurse applies a pulse oximeter sensor on the client’s finger.
Medical assistants perform many functions in a physician's office or a clinic.
Time Estimates for Specific Office Procedures Cont.
Medical assistant working in a front office area of a medical office.
Building a Client Base Cont.