Author Question: Why is it important to ask questions only after you have a thorough understanding of what the client ... (Read 28 times)

ARLKQ · **on:** Aug 4, 2018

Why is it important to ask questions only after you have a thorough understanding of what the client has just said?

A) You may sound incompetent if you do not understand the client.
B) The client will not answer your questions if you ask them without a thorough understanding.
C) If you ask questions without a thorough understanding, you may confuse the client or change the direction of the conversation inappropriately.
D) It is unethical to ask questions without a thorough understanding of what the client has just said.

Question 2

If we communicate in session the way we usually communicate in ordinary conversation:

A) it increases the likelihood of misunderstanding because we normally tend to discuss topics in a superficial way.
B) it increases the likelihood of misunderstanding because clients will become offended.
C) it decreases the likelihood of misunderstanding because clients are familiar with this style of conversation.
D) it decreases the likelihood of misunderstanding because we ordinarily seek clarification and discuss things in-depth.