Author Question: The rate of theft is high in a department store and a clerk has been warned that it must stop or the ... (Read 62 times)

leo leo · **on:** Aug 8, 2018

The rate of theft is high in a department store and a clerk has been warned that it must stop or the clerk could lose his job.

The boss has also told the clerk that Mexican Americans are likely to shoplift and are probably responsible for most of the thefts in the store. So the clerk follows Mexican Americans around the store. This behavior is best explained by:
a. The clerk's own prejudice
b. The role expectation of the boss
c. The personality issues of the clerk
d. Lack of intergroup contact

Question 2

Under the right conditions, contact can be an important force for reducing prejudice. Which of the following is one important condition that must be met in order for contact to be effective?

a. Contact must take place such that status difference is obvious
b. Contact must be more than superficial
c. Contact must be threatening to force people to change
d. The groups must work separately on common goals