Author Question: A give and take approach is an example of what basic strategy to resolve conflict within teams? ... (Read 69 times)

bobbysung · **on:** Aug 10, 2018

A give and take approach is an example of what basic strategy to resolve conflict within teams?

a. Direct approach
b. Bargaining approach
c. Retreat approach
d. Enforcement approach

Question 2

Discuss how to select, orient, and train bar staff.

What will be an ideal response?

phuda · **Reply #1 on:** Aug 10, 2018

Answer to Question 1

B

Answer to Question 2

Managers cannot operate beverage facilities without the help of knowledgeable and skilled employees. Managers must choose employees who are motivated and open-minded, and who enjoy working with people. While previous beverage experience may be important, attitude, desire, honesty, and stability are more so. Once selected, employees must be oriented and trained. In many operations the vast majority of all employee turnover occurs within the first several months of employment. To minimize the chances of this happening, managers concentrate on selecting the right staff member, helping the new employee become oriented to the operation, and teaching all new employees what they must know to do a good job.