Answer to Question 1
Can sacrifice personal glory for the good of the team, has strength of purpose
to achieve goals, cannot be easily discouraged, and adapts rather than
compromises
Understands that working through hardship is an experience that builds
courage, can deal with adversity and overcome mistakes, and can achieve
anything for which he or she is willing to pay the price
Does not allow team members' weaknesses to prevail over their strengths and
will always set realistic goals for each team member based on his or her
abilities
Has an open style, believes in a win-win relationship with the team, and uses
diplomacy based on respect of, trust in, and courtesy to the team
Has a clear vision of the team's potential, inspires team members through
motivation, and aims high and goes after things that will make a difference,
rather than seeking the safe path of mediocrity
Has stamina, high energy levels, tenacity, and a positive attitude; helps the
team reach the foodservice organization's goals and objectives; communicates
openly with the team, shares the risk-taking, and leads by example
Has a sense of humor, shuns publicity that may be at the expense of the team
or the organization, and accepts failure in some things in order to excel in
more important ones
Focuses on problems as opportunities, is tolerant, and never confuses power
with leadership
Invests himself or herself in adequate training of the team, adopts a coaching
and correcting style, and understands that training the team is the vital
ingredient for TQM, supervision, and leadership
Answer to Question 2
25/18
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